Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds (if applicable)

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

 

If you’ve done all of this and you still have not received your refund yet, please contact us at contact "Info@absolute.com.tw" .

 

Sale items (if applicable)

 

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact "Info@absolute.com.tw" and send your item to 9F-3, No 461, Section 6, Nanjing Eastroad, Neihu District, Taipei 11469, Taiwan R.O.C

Shipping

 

To return your product, you should mail your product to 9F-3, No 461, Section 6, Nanjing Eastroad, Neihu District, Taipei 11469, Taiwan R.O.C

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

ABOUT ABSOLUTE

Mobile technology has become an important aspect of our daily lives because of its convenience.  You can see people calling. texting, gaming, social networking, web surfing with it anytime and anywhere.  It is now more than just a mobile telephone, it is a gateway to the world.

 

As a group of experts on Mobile Technology, ID, and Mechanical designs, it is our mission to create dynamic gadgets that will let users enhance their mobile experiences.

 

We are headquartered in Taipei, Taiwan, the heart of new technology and surrounded with exciting manufacturing partner to help realize our vision.

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